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Verizon workers can now be fired if they fix copper phone lines

Techs must try to replace broken copper lines with wireless, Verizon memo says.

This directive came in a memo from Verizon to workers on September 20. “Failure to follow this directive may result in disciplinary action up to and including dismissal,” the memo said. It isn’t clear whether this policy has been applied to Verizon workers outside of Pennsylvania.

The memo and other documents were made public by the Communications Workers of America (CWA) union, which asked the Pennsylvania Public Utility Commission to put a stop to the forced copper-to-wireless conversions.

The wireless home phone service, VoiceLink, is not a proper replacement for copper phone lines because it doesn’t work with security alarms, fax machines, medical devices such as pacemakers that require telephone monitoring, and other services, the union said.

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